Effective Date: 24/04/2025
Thank you for shopping at digistores99.com. We take pride in delivering high-quality digital products including blogging resources, Excel tools, PDF files, Kundli bundles, trading guides, and more. Because our products are digital downloads, they are non-returnable. Please read this Refund Policy carefully before making a purchase.
Digital Product Policy
All purchases made on digistores99.com are final and non-refundable. Once a product has been downloaded or accessed, we cannot issue refunds due to the intangible and irreversible nature of digital goods.
Exceptions – When a Refund May Be Considered
- In rare cases, we may consider issuing a refund or replacement under the following conditions:
- Technical issues prevent you from accessing or downloading the product, and we are unable to resolve the problem within 72 hours.
- Duplicate payment was made by mistake (e.g., you were charged twice for the same product).
- Corrupted or broken files that are irreparable or unusable.
- To request a refund under these exceptions, you must:
- Contact us within 3 days of your purchase
- Provide a valid order number and detailed explanation of the issue
- Attach a screenshot (if applicable)
We reserve the right to approve or reject any refund request at our sole discretion.
if all validations & claims are right, we will issue refund in 7-15 days.
No Refunds For:
- Change of mind
- Incorrect product selection
- Compatibility issues without prior inquiry
- Failure to read the product description
File Access Support
- If you are experiencing issues accessing your files (e.g., download link not working), please contact us at:
- Email: digistores999@gmail.com
- We will assist you promptly to resolve any access issues.
Chargebacks & Disputes
- Initiating a chargeback without first contacting us to resolve the issue will be treated as fraud and may result in being banned from further purchases.
- We are always happy to help resolve issues amicably and fairly—please reach out first.
Contact Information
- For any questions or concerns regarding our Refund Policy, please contact:
- DigiStores99 Support
- Email: digistores999@gmail.com
- Website: https://digistores99.com
